Summary:
Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Seasoned customer service specialist with background in providing advice on diverse customer situations. High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching. Friendly Customer Service Manager with can-do attitude and willingness to help at all times.
Highlights :
Client relations specialist Team management Focused on customer satisfaction , Management of remote employees, Meticulous attention to detail , Conflict resolution techniques , Persuasive , Scheduling.
Experience :
September 2011 to September 2015 Pa supermarket Laval, Quebec worked as aStore manager. Successfully managed the activities of team members in multiple locations.
Education :
Bachelor degree in sociology -2004 Lebanese university , Beirut- Lebanon
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